Site Leader, Legal

Position Profile

• Copying, production, and scanning
• Fax, mail, and shipping services
• Hospitality support
• Conference room scheduling and setup
• Receptionist backup
• Facilities support
• Inventory control

Job Duties and Responsibilities

Legal Environment Responsibilities

• Charging back work, supplies, hours, and services to the firm and/or clients.
• Familiarity with legal technologies and software, including document management systems and cost recovery/chargeback systems (e.g., Copitrak, Equitrac).
• Knowledge of legal records management processes.
• Familiarity with legal documents and processes, including:
  • Closing binders
  • Depositions
  • Transcripts
  • Briefs
  • Addendums
  • Filings
  • Discovery
  • Judgments
  • Court systems and document delivery procedures
• Assisting with scheduling equipment, labor, and supplies for off-site trials.

Other Duties and Responsibilities

• Responsible for the effective implementation and management of the Ricoh Service Excellence methodology.
• Functions as a working supervisor, assisting with daily tasks and operations according to customer contracts.
• Maintains daily formal contact with customers.
• Handles highly confidential and time-sensitive documents.
• Produces high-quality work appropriate for a legal environment.
• Understands law firm structures and hierarchy and provides professional support to:
  • Legal secretaries
  • Project managers
  • Paralegals
  • Associates
  • Partners
• Ensures accuracy and timely completion of projects with expedited turnaround requirements.
• Provides workflow and equipment operation training as needed.
• Ensures payroll accuracy by reviewing and correcting time clock punches.
• Achieves shift profitability by effectively managing labor, materials, and supplies.
• Maintains operational quality to meet audit and deadline requirements.
• Meets quality and service-level expectations through effective job scheduling.
• Holds direct reports accountable for quality and efficiency standards.
• Resolves issues related to pricing, order intake, and invoicing.
• Ensures direct reports achieve performance objectives through:
  • Development plans
  • 90-day plans
  • Regular performance reviews
• Posts reports showing productivity, quality, and deadline metrics.
• Maintains positive working relationships through professional communication.
• Completes site reports and administrative paperwork accurately and on time.
• Completes month-end management reporting.
• Assists the Account Manager with monthly financial report reviews.
• Performs other duties as assigned.

Qualifications (Education, Experience, and Certifications)

• High school diploma or GED required.
• Minimum of 2 years of experience in a related field.
• Minimum of 2 years of legal industry experience strongly preferred.
• Experience with various legal practice areas preferred, including:
  • Criminal law
  • Civil law
  • Corporate law
  • Real estate law
  • Bankruptcy law
  • Intellectual property law
• Proficiency with:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Adobe Acrobat (PDF)
  • Legal industry software
• Experience delivering classroom and/or informal training sessions preferred.
• Experience operating advanced production equipment and performing complex jobs preferred.

Knowledge, Skills, and Abilities

• Strong organizational skills.
• Ability to set goals, lead teams, and train employees effectively.
• Strong technical aptitude and ability to operate complex machinery.
• Ability to stay current with industry technology and marketplace trends through ongoing professional development and industry publications.

Working Conditions, Mental, and Physical Demands

• Works in a standard office environment with adequate lighting, ventilation, and normal temperature and noise levels.
• Handles diversified work assignments requiring interpretation, comprehension, and application of complex information, data, and instructions.
• Prepares, provides, and communicates a wide variety of information.
• Position is primarily sedentary but requires:
  • Walking
  • Standing
  • Bending
  • Reaching
  • Lifting and carrying materials up to 50 pounds (e.g., files, books, paper, and small equipment)
• Requires moderate dexterity and regular use of:
  • Keyboard
  • Calculator
  • Hand tools
  • Eye-hand coordination